Question 1

What items can I return or exchange?

Accepted Answer

We cover items that arrived defective (misprints, stitching errors, material flaws), damaged (cracks, tears, scratches from transit or manufacturing), wrong items received, and orders lost in transit.

Question 2

How long do I have to submit a return request?

Accepted Answer

Claims must be submitted within 14 days of delivery.

Question 3

Are there items you don’t accept returns for?

Accepted Answer

We don’t accept returns for size or fit issues (please check the size guide before ordering), color variations from screen to print (some difference is normal), or change of mind (all items are made to order, just for you).

Question 4

How do I submit a return or exchange request?

Accepted Answer

Fill out the form on our Returns page with your order number, email address, issue type, and a description of the problem. You can optionally upload up to 3 photos to help us process your request faster.

Returns & Exchanges

What we cover

What we don't cover

Submit a return request